Network Offer

What data someone will get depends on their mobile network. Some networks can’t offer data to Pay-as-you-go (PAYG) customers.

Network offers

BT

• The recipient will get unlimited data per month until 31 July 2021.
• The offer is only available to Pay Monthly customers.
• The recipient must have been a BT Mobile customer for at least 3 months.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• BT Mobile will aim to process the request within 14 days.

giffgaff

• The recipient will get 100GB of additional data, subject to giffgaff’s terms and fair use policy.
• The offer is available to any eligible member with an active giffgaff goodybag.
• The offer cannot be applied to accounts that are using credit only.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• giffgaff will aim to process the request within 14 days.
• giffgaff will not accept requests for students over the age of 16.

02

• The recipient will get 40GB of additional data per month until 31 July 2021.
• The offer is available to both Pay Monthly and active Pay As You Go customers.
• The recipient must have been an O2 customer for at least 6 months.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• O2 will not accept requests for students over the age of 16.
• O2 will aim to process the request within 1 month.

iD Mobile

• The recipient will get unlimited data per month until 31 July 2021.
• The offer is available to both Pay Monthly and Pay as you go customers.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• iD Mobile will aim to process the request within 14 days.

Lycamobile

• The recipient will get 20GB of additional data per month until 31 July 2021.
• The offer is available for active Pay as you go customers with a Lycamobile SIM card. They must have had credit, and made and received calls, in each of the last 3 months.
• The recipient must have an active £10, £15 or £20 bundle, which includes data.
• The monthly data increase can only be given if the recipient continues to have an active £10, £15 or £20 bundle each month. If the qualifying bundle expires, Lycamobile will not provide additional mobile data.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• Lycamobile will aim to process the request within 14 days.

EE

Be aware that until the end of January, it may take EE some time to process requests.

• The recipient will get 20GB of additional data per month until 31 July 2021.
• The offer is available to both Pay Monthly and Pay-as-you-go customers.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• EE will process no more than 60,000 requests across all schools. If they reach this limit, they will not accept further requests.

Sky Mobile

• The recipient will get 100GB of additional data.
• The offer is only available to Pay Monthly customers identified as needing this support. It’s not available to Pay-as-you-go customers.
• Sky Mobile customers will be able to see the data uplift in their piggybank.
• Sky Mobile will aim to process the request within 14 days.
• Sky Mobile will process no more than 1800 requests across all schools. If they reach this limit, they will not accept further requests.

Smarty

• The recipient will get unlimited data until 31 July 2021.
• The offer is available to both Pay Monthly and Pay-as-you-go customers.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• Smarty will aim to process the request within 14 days.

Tesco Mobile

• The recipient will get 20GB of additional data per month until 31 July 2021.
• The offer is only available to Pay Monthly customers identified as needing this support. It’s not available to Pay-as-you-go customers.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• Tesco Mobile will aim to process the request within 14 days.
• Tesco Mobile will process no more than 1,000 requests across all schools. If they reach this limit, they will not accept further requests.

Three

• The recipient will get unlimited data until 31 July 2021.
• The offer is available to both Pay Monthly and Pay-as-you-go customers.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• Three will aim to process the request within 14 days.

Virgin Mobile

• The recipient will get 20GB of additional data per month until 31 July 2021.
• The offer is only available to Pay Monthly customers identified as needing this support. It’s not available to Pay-as-you-go customers.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• Virgin Mobile will aim to process the request within 14 days.
• Virgin Mobile will process no more than 1750 requests across all schools. If they reach this limit, they will not accept further requests.
• Wi-Fi hotspots are open to all existing customers, including those on Pay-as-you-go. Customers on Pay-as-you-go will need to have a minimum of £5 credit. Instructions to download the app and find their nearest hotspot can be found by going to www.virginmedia.com/wifiapp.

Vodafone

• The recipient will get unlimited data until 31 July 2021.
• The offer is available to both Pay monthly and active Pay as you go customers. Pay as you go customers must have a Big Value Bundle worth £10 or above to be eligible.
• A text message will be sent to the nominated device once the additional data has been added to the account.
• Vodafone will aim to process the request within 14 days.

Explaining our privacy policy

Those affected by the offer need to understand how we’ll use their personal information.

Please share the following privacy statement with:

• the adult account holder for the mobile device
• the parent or carer of the person benefiting from the offer, if they’re under 13
• the person benefiting from the offer, if they’re 13 or over

Privacy statement

1. For the purposes of data protection, I need to let you know that the Department for Education (DfE) is running the Mobile Network Offer through schools and their trusts or local authorities.

2. If the offer is taken up by an adult account holder, the school or social care team will share the account holder’s name and mobile phone details with the DfE, who will share these with the relevant mobile network operator.

3. The mobile network operator will use that information to increase the data available for the account holder’s mobile device, as long as they qualify for the offer.

4. The adult account holder’s personal data is only shared with their mobile network operator for the purposes of the offer. No names of children or other adults, other than adult account holder, are shared with the DfE or the mobile network operator.

5. No personal information will be shared with the DfE if you do not want to take up the offer.

6. If you want to know more about how your personal information will be used before you take up the offer, we can send that to you first.

7. If you decide to take up the offer, you’ll get a text message from the Department for Education with more information about your data protection rights.

If the account holder wants to receive some written information first, you can send them a link to our privacy information.

If they want to take up the offer, you will need to confirm you’ve shared the privacy policy.