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Information Communications Technician Apprenticeship

[ Course Details ]

Subject Area:Computing and Digital Technologies

Level:Level 3

Duration:18 Months

Study Mode:Day Release Course

Study Location:Paignton Campus

Qualification Type:Other

Code: ST36181V

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Information Communications Technician Apprenticeship

This IT occupation focuses on ensuring the smooth operation and management of IT infrastructure—covering physical and virtual hardware, software, network services, and data storage—to meet the information system needs of an organisation.

There are three pathways available within this apprenticeship:

Support Technician: Primarily desk-based, this role involves resolving user queries and troubleshooting faults within a helpdesk environment. Businesses contact Support Technicians to report issues, which they either resolve or escalate to engineers.

Network Technician: Typically desk-based but may require visits to client sites. For example, a Network Technician in a university or college might install computer labs, including cabling and hardware, or set up cloud services to support business growth and enhance network capabilities.

Digital Communications Technician: Can be desk or field-based, handling faults and issues with communications systems. As an Online Network Technician, this role involves resolving complex communication problems.

Please note: To complete an apprenticeship with us, you must secure an employer vacancy. If you do not currently have an employer, the following links offer useful resources for finding apprenticeship opportunities:

South Devon College - Apprenticeship Vacancies

GOV.UK - Find an Apprenticeship

South Devon College is dedicated to supporting all prospective students in finding employers and offers careers guidance, CV writing support, and interview coaching to assist your apprenticeship search.

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What will I learn?

Find your career

Amy

Through dedication and hard work I have steadily climbed the career ladder over the years while attaining a Level 3 position with Mama Bear’s in 2019.

Paulie Quinn

Becky Sanders – Lecturer

“I am opening their eyes to the future of the industry, even though they don’t actually need it yet. I like to teach beyond the curriculum so they finish their course with more knowledge than they actually need – they are the future.

“The students bring up the future of the marine industry themselves, as they are inquisitive. It’s my responsibility to learn more myself so I can pass it on to my students. They are passionate, aware and conscious of the environment.”

Shaun Cuming – Lecturer

“The marine industry is changing at a rapid pace and we’re teaching everything from the basic terminology to the technical mechanical skills on how different boats work, from electric boats to autonomous vessels.

“Electronics and computers are much more at the forefront of the maritime industry these days, including engine management, and gathering routing and weather data.

“We’re educating our students by opening their eyes to the future of the industry and the technology that’s coming into play”

Harry Clayton

“My favourite part of the course was working on the engines. More vessels are turning to hybrid or electric power, including ferries, which is better for the environment.

“We are at a turning point in the industry and I know there will be a lot more to learn, but I am prepared and equipped with the necessary knowledge and skills.”

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[ Facilities & Resources ]

Cyber Resilience Simulation Suite

At South Devon College, our cutting-edge Cyber Resilience Simulation Suite provides one of the most advanced cyber training environments in the region, preparing students and professionals alike to thrive in an increasingly digitised and vulnerable world.

As part of our commitment to developing future-ready talent, the Cyber Suite is a core feature of the College’s Computing and Digital Technologies provision. This specialist facility offers a safe and controlled space to simulate real-world cyber attacks, allowing learners and business teams to experience, detect, and respond to threats such as ransomware, phishing campaigns, malware outbreaks and hacking attempts. The ‘sandbox’ environment, with ‘red team / blue team’ simulations, allows safe testing responses to simulated cyber attacks.

Whether you’re studying towards a qualification or taking part in professional training, you’ll engage in realistic scenario-based learning, where one team attempts to breach systems while another defends them, mirroring the kind of challenges faced by modern cyber security professionals.

With access to training labs, interactive simulations, online learning tools, and expert-led instruction, students and staff can build confidence in both strategic and technical aspects of cyber security.

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Life at South Devon College

At South Devon College, student life is more than just studying – it’s about feeling supported, connected, and ready for the future. With excellent student support services, including wellbeing and mental health support, careers advice, and financial guidance, we’re here to help you every step of the way.

Getting here is easy with affordable travel options, including discounted bus and train passes. Our campus community is welcoming and vibrant, with clubs, activities, and a dedicated Student Union ensuring you make the most of your time with us.

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