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Certificate in Information, Advice & Guidance Level 2

This qualification is designed for those people who work in, or are looking to work in an information, advice or guidance role such as, Careers Advisor, Counsellor, Customer Service Advisor,…

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Developing Customer Service Skills – Online Level 1

This course aims to develop learner’s knowledge and understanding of customer service to support service delivery within an organisation. Upon successful completion you will achieve a NCFE Level 1 Unit…

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