Subject content
Adult students in a classroom.
Customer Service Certificate Level 2

This qualification is aimed at those who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally…

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Smiling female student
HABC Customer Service Award Level 1

This qualification is suitable if you wish to improve your knowledge of the importance of customer service, including how to satisfy customers’ expectations. You will be assessed by completing a…

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Adult students in a classroom
HABC Customer Service Award Level 1

This qualification is suitable if you wish to improve your knowledge of the importance of customer service, including how to satisfy customers’ expectations. You will be required to take part…

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Information, Advice or Guidance Certificate (Online) Level 2

This FREE qualification is designed for those people who work in, or are looking to work in an information, advice or guidance role such as: Careers Advisor, Counsellor, Customer Service…

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Smiling female student
NCFE Developing Customer Service Skills Certificate (Online) Level 1

This course aims to develop your knowledge and understanding of customer service to support service delivery within an organisation. Upon successful completion you will achieve a NCFE Developing Customer Service…

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Adult students being taught in a classroom.
RQF Customer Service Diploma Level 2

This course is aimed at students who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally…

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