HR Support Apprenticeship Level 3
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or an HR Advisor in a small organisation.
Your work is likely to include handling day-to-day queries and providing HR advice. This could include working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement, using HR systems to keep records, providing relevant HR information to the business, working with the business on HR changes.
You will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk.
This is a work-based learning programme where the period of learning, development and continuous assessment is managed by your employer, with support from a specialist individual Training Officer who will work closely with you and your employer to plan and deliver support and training. This also incorporates a classroom course delivered one day a week at the College. At the end of the 18 month period you will undertake an end-point assessment comprising of two areas: Consultative Project 50% and Professional Discussion 50%.

Course Details
- You will be required to have achieved Maths at Level 2
- You will be required to have achieved English at Level 2
Basic understanding of HR in their sector and any unique features
Understanding of HR legislation and the HR Policy Systems, tools and processes
Excellent customer service on a range of HR queries and requirements
Understanding of the structure of an organisation and the products and services it delivers
How to use sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions
The length of this apprenticeship should typically be 18 - 24 months.
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.
Course Applications
Please choose your preferred study option below (subject to change).
This course costs: £0.00
If the amount shown is more than £0.00 and you are aged 19 and over at the start of the course, you may have options to help fund your studies with us. The funding you can receive depends on your personal circumstances, and could mean you are entitled to fully subsidised or reduced tuition fees.
This course is fully funded for 16-18 year olds (if applicable to the course).
You may also be entitled to support with travel, childcare and equipment.
To find out exactly what you could receive, contact our Helpzone team on 08000 380 123 for a free, impartial appointment, with no commitment necessary.
“I had heard a lot of good things about South Devon College and I wanted a change from the school environment to feel part of something bigger and better. I’ve learnt different aspects of business which I will need for the future.”Serena Gardner