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Housekeeping (Hospitality Team Member)

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role of hospitality team member is varied and although they tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.

In this apprenticeship, the specialist area is housekeeping. You will obtain the knowledge, skills and behaviours to be able to clean and maintain a variety of areas and materials, and understand the importance of responsibility using cleaning equipment, techniques, chemicals and agents to ensure the appearance of rooms and external areas meets the business/brand standard of your employer.

The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge. You will learn to recognise customer needs, knowing how to match them to the products and services of the business, and how working as part of a team ensures that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

Course details
Entry Requirements
What will I learn?

The Chartered Manager Degree Apprenticeship gave me the opportunity to meet other leaders from the local area and widen my experience and network. The course gave me an all round management qualification, allowing me to widen my strategic thinking and develop my staff.  Mark Andrews

Paignton Campus – Vantage Point

This course is available at our Vantage Point Campus. 

Our inspirational Paignton Campus provides the very best learning environment, featuring state-of-the-art equipment and facilities.

South Devon College,
Long Road,
Paignton,
TQ4 7EJ

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

Level 2Food and Beverage (Hospitality Team Member)

Level 2Concierge and Guest Services (Hospitality Team Member)

About us

We currently offer a wide range of apprenticeships in various sectors including: childcare, management, hairdressing, marine and many more. Apprenticeships are available to anyone over the age of 16.

Higher and Degree Apprenticeships

We deliver a range of Higher Apprenticeships which offer a unique way of developing professional level, job specific skills while remaining in employment and earning a salary.

Student Support

A supportive learning environment is available for all students including, free or discounted travel options, careers advice and more. We take pride in matching apprentices of all ages to the right job and employer.

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