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Hospitality Team Member

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.

The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

Course details
Entry Requirements
What will I learn?

"I grew up helping my parents with the cooking which inspired me to choose Hospitality and Catering. I progressed through the levels at College which gave me the courage to find a work placement. The staff share their industry expertise and they teach in fully equipped training kitchens."Harrison Dyer-Cole

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We currently offer a wide range of apprenticeships in various sectors including: childcare, management, hairdressing, marine and many more. Apprenticeships are available to anyone over the age of 16.

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We deliver a range of Higher Apprenticeships which offer a unique way of developing professional level, job specific skills while remaining in employment and earning a salary.

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