A hospitality team member can work in a range of establishments, for example bars, restaurants, cafÃ©s, conference centres, banqueting venues, hotels or contract caterers.
The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.
Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting. Learning will take place in the workplace with one College day per week, during term time, to further develop your skills and knowledge to support you in this exciting industry.
Deliver excellent customer service in line with the business standards
Use own initiative and have confidence in determining customersâ€™ needs
Proactively support the reputation of the business and be aware of how it compares with its competitors
Carry out activities with consideration of their cost and value
Understand the importance of using appropriate methods of communication
Support team members to ensure that the products and services delivered are of a high quality
To assist with the planning and execution of events
Employers will set their own entry requirements in order to start on this apprenticeship. The minimum duration for this apprenticeship is 12 months. A hospitality team member can work in a range of establishments, for example bars, restaurants, cafÃ©s, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.
"I grew up helping my parents with the cooking which inspired me to choose Hospitality and Catering. I progressed through the levels at College which gave me the courage to find a work placement. The staff share their industry expertise and they teach in fully equipped training kitchens."Harrison Dyer-Cole
This course is available at our Vantage Point Campus.
Our inspirational Paignton Campus provides the very best learning environment, featuring state-of-the-art equipment and facilities.
South Devon College,
Life at South Devon College is about being treated like an adult and benefiting from small class sizes. We pride ourselves in offering outstanding support in state of the art facilities.
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We offer a supportive learning environment for all students including free or discounted travel options, financial support, an exclusive Job Shop service enabling you to find part time jobs while you study, personalised learning programmes and careers advice.