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Developing Customer Service Skills

This course aims to develop learner’s knowledge and understanding of customer service to support service delivery within an organisation. Upon successful completion you will achieve a NCFE Level 1 Unit Developing Customer Service Skills certificate.

Course details
Entry Requirements
What will I learn?

"I left the army in August 2016 after serving as a front-line medic for 7 years. I decided to visit the college to explore my options as I knew I wanted to pursue a career as a vet. I chose to study an Access to Higher Education course with pathways in Chemistry, Biology and Applied Science- alongside my GCSE maths and English. The staff at the college have been very supportive. Their industry experience and depth of knowledge has been invaluable to my journey. I recently had an interview at the University of Bristol and was offered a place at the School of Veterinary Sciences – one of only 6 in the UK. The college provided me with a stepping stone to my desired career."Rebecca Williams

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

Level 2Certificate in Information, Advice or Guidance

Level 1Developing Customer Service Skills – Online

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