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NCFE Developing Customer Service Skills Certificate (Online)

This course aims to develop your knowledge and understanding of customer service to support service delivery within an organisation. Upon successful completion you will achieve a NCFE Developing Customer Service Skills Certificate Level 1.

Course details
Entry Requirements
What will I learn?

"I previously worked in the automotive industry, but was always very creative and was considering a career change, potentially working in marketing roles with digital technologies. I've had a really good experience at the UCSD; the facilities and resources are excellent, and the support of the tutors is invaluable. I've been able to work on live projects set by employers, such as Living Coasts, which has been incredibly beneficial. I've been able to see the business and commercial aspect of work, and it's been a chance to apply my knowledge and develop my vocational skills. When I complete my Foundation Degree I intend to enter employment for 2 to 3 years, working in web or graphic design, before then completing a top-up year and returning to industry."Ben Young

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

Level 1 HABC Customer Service Award

Level 2RQF Customer Service Diploma

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At South Devon College, we offer a wide range of adult education courses and qualifications, so whatever you want to do, you can achieve it with us. The only question is how far do you want to go?

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