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Customer Service Level 1 Award

This qualification is suitable if you wish to improve your knowledge of the importance of customer service, including how to satisfy customers’ expectations. You will be required to take part in group activities and discussions and you will be assessed by completing four short pieces of portfolio evidence to demonstrate your competence.

Course details
Entry Requirements
What will I learn?
Course fees
Code Location Dates Day Times Weeks 19-23 Fee 19+ Fee  
AW1CUS1SBV Energy Centre 24/JAN/19 - 07/MAR/19 THU 09:15 - 11:15 6 £204.00
£204.00 Apply Now
AW1CU21SBV Energy Centre 18/MAR/19 - 20/MAY/19 MON 12:30 - 14:30 3 £204.00
£204.00 Apply Now
AW1CU31SBV Energy Centre 04/JUN/19 - 18/JUN/19 TUE 09:30 - 13:30 3 £204.00
£204.00 Apply Now
FC Courses marked are full cost with no reductions available.
T2 Courses marked may entitle you to free tuition fees if you are enrolling on your first full Level 2 qualification and are 19 to 23 years olds.
T3 Courses marked may entitle you to free tuition fees if you are enrolling on your first full Level 3 qualification and are 19 to 23 years olds.
19+ Courses marked may entitle you to an Advanced Learning Loan to help fund your studies, available for learners aged 19 or over.

"When I attended an Open Evening at the University Centre South Devon I was initially unsure which direction I wanted to take.  When I spoke to a tutor about my goals, strengths and weaknesses, they guided me to a degree in business and management and I never looked back."Charlotte McGowan

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

Highfield Level 2 Diploma (RQF)Principles of Customer Service

Highfield Level 2 Diploma in Customer Service (RQF)Certificate in Customer Service

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