This qualification is suitable if you wish to improve your knowledge of the importance of customer service, including how to satisfy customers’ expectations. You will be required to take part in group activities and discussions and you will be assessed by completing four short pieces of portfolio evidence to demonstrate your competence.
|Code||Location||Dates||Day||Times||Weeks||19-23 Fee ||19+ Fee |
|AW1CUS1SBV||Energy Centre||24/JAN/19 - 07/MAR/19||THU||09:15 - 11:15||6||
|AW1CU21SBV||Energy Centre||18/MAR/19 - 20/MAY/19||MON||12:30 - 14:30||3||
|AW1CU31SBV||Energy Centre||04/JUN/19 - 18/JUN/19||TUE||09:30 - 13:30||3||
|FC||Courses marked are full cost with no reductions available.|
|T2||Courses marked may entitle you to free tuition fees if you are enrolling on your first full Level 2 qualification and are 19 to 23 years olds.|
|T3||Courses marked may entitle you to free tuition fees if you are enrolling on your first full Level 3 qualification and are 19 to 23 years olds.|
|19+||Courses marked may entitle you to an Advanced Learning Loan to help fund your studies, available for learners aged 19 or over.|
"When I attended an Open Evening at the University Centre South Devon I was initially unsure which direction I wanted to take. When I spoke to a tutor about my goals, strengths and weaknesses, they guided me to a degree in business and management and I never looked back."Charlotte McGowan
We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.
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