This qualification is suitable if you wish to improve your knowledge of the importance of customer service, including how to satisfy customers’ expectations. You will be required to take part in group activities and discussions and you will be assessed by completing four short pieces of portfolio evidence to demonstrate your competence.
| Code | Location | Dates | Day | Times | Weeks | 19-23 Fee | 19+ Fee | |
|---|---|---|---|---|---|---|---|---|
| AW1CUS1SBV | Energy Centre | 24/JAN/19 - 07/MAR/19 | THU | 09:15 - 11:15 | 6 |
£204.00 |
£204.00 | Apply Now |
| AW1CU21SBV | Energy Centre | 18/MAR/19 - 20/MAY/19 | MON | 12:30 - 14:30 | 3 |
£204.00 |
£204.00 | Apply Now |
| AW1CU31SBV | Energy Centre | 04/JUN/19 - 18/JUN/19 | TUE | 09:30 - 13:30 | 3 |
£204.00 |
£204.00 | Apply Now |
| FC | Courses marked are full cost with no reductions available. |
| T2 | Courses marked may entitle you to free tuition fees if you are enrolling on your first full Level 2 qualification and are 19 to 23 years olds. |
| T3 | Courses marked may entitle you to free tuition fees if you are enrolling on your first full Level 3 qualification and are 19 to 23 years olds. |
| 19+ | Courses marked may entitle you to an Advanced Learning Loan to help fund your studies, available for learners aged 19 or over. |
"When I attended an Open Evening at the University Centre South Devon I was initially unsure which direction I wanted to take. When I spoke to a tutor about my goals, strengths and weaknesses, they guided me to a degree in business and management and I never looked back."Charlotte McGowan
We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.
Life at South Devon College is about being treated like an adult and benefiting from small class sizes. We pride ourselves in offering outstanding support in state of the art facilities.
Did you know that 98% of our students would recommend South Devon College to a friend? We’re here to help support you and your young person throughout their time at College.
We offer a supportive learning environment for all students including free or discounted travel options, financial support, an exclusive Job Shop service enabling you to find part time jobs while you study, personalised learning programmes and careers advice.
Choosing to be part of South Devon College doesn’t have to be a daunting process. Let us help you make the right choice with our range of support, advice and guidance.
