Overview Course Details More information
«Back to course listing
HABC Customer Service Award

This qualification is suitable if you wish to improve your knowledge of the importance of customer service, including how to satisfy customers’ expectations. You will be assessed by completing a portfolio of evidence to demonstrate your competence.

Course details
Entry Requirements
What will I learn?

"I previously worked in the automotive industry, but was always very creative and was considering a career change, potentially working in marketing roles with digital technologies. I've had a really good experience at the UCSD; the facilities and resources are excellent, and the support of the tutors is invaluable. I've been able to work on live projects set by employers, such as Living Coasts, which has been incredibly beneficial. I've been able to see the business and commercial aspect of work, and it's been a chance to apply my knowledge and develop my vocational skills. When I complete my Foundation Degree I intend to enter employment for 2 to 3 years, working in web or graphic design, before then completing a top-up year and returning to industry."Ben Young

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

Level 2RQF Customer Service Diploma

Level 2 Customer Service Certificate

Returning to education

At South Devon College, we offer a wide range of adult education courses and qualifications, so whatever you want to do, you can achieve it with us. The only question is how far do you want to go?

Careers advice

With so many courses available, we understand that finding the right one for you isn’t always easy. Our Helpzone team offer dedicated careers advice and are open all year round. Drop in or call us if you would like to have a chat about your options.

Financial support

If the idea of cost is holding you back from committing to a course, there is a wide range of financial support available for adults to help fund your studies with us.