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Customer Service

During this apprenticeship programme you will develop the skills needed to provide a high quality service that customers and employers expect. As a customer service apprentice, you will be working at the front end of an employer’s business activities and therefore, will be assisting customers regularly. You will learn many transferable skills (depending on the industry sector), such as presenting a good company image, problem solving, complaints handling and effective team working. This apprenticeship will provide you with valuable skills that can be used in many job roles and industry sectors.

Course details
Entry Requirements
What will I learn?

“I had heard a lot of good things about South Devon College and I didn’t want to travel far, also I wanted a change from the school environment to feel part of something bigger and better. I’ve learnt different aspects of business which I will need for the future.”Serena Gardner

Paignton Campus – Vantage Point

This course is available at our Vantage Point Campus. 

Our inspirational Paignton Campus provides the very best learning environment, featuring state-of-the-art equipment and facilities.

South Devon College,
Long Road,
Paignton,
TQ4 7EJ

Newton Abbot Campus – Professional Centre

This course is available at our Professional Centre at Heathfield.

This centre is just a few miles from the centre of Newton Abbot and accessible from the A38 off the Drumbridges roundabout at Heathfield.

Unit 1,
24 Battle Road,
Heathfield,
Newton Abbot,
TQ12 6RY

Paignton Campus – The South West Energy Centre

This course is available at the South West Energy Centre.

Home to our Business Academy and plumbing and electrical provision, just a short walk from Vantage Point. You can also enjoy refreshments at the on-site Solar Café.

White Rock,
Long Road,
Paignton,
TQ4 7BL

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

Level 2Business Administration

Level 3Business Administration

Travel support

Our unique travel pass offers 24/7 unlimited travel, giving you the independence and freedom to study, work, socialise and explore!

Employment support

We offer a free service exclusive to South Devon College students, delivered in partnership with local employers, providing access to new employment opportunities in the local area.

College life

If you want to be treated like an adult during your education, in state-of-the-art facilities, getting the support you deserve, then College is for you.

Help & advice

Choosing to be part of South Devon College doesn’t have to be a daunting process. Let us help you make the right choice with our range of support, advice and guidance.