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Customer Service

During this apprenticeship programme you will develop the skills needed to provide a high quality service that customers and employers expect. As a customer service apprentice, you will be working at the front end of an employer’s business activities and therefore, will be assisting customers regularly. You will learn many transferable skills (depending on the industry sector), such as presenting a good company image, problem solving, complaints handling and effective team working. This apprenticeship will provide you with valuable skills that can be used in many job roles and industry sectors.

Course details
Entry Requirements
What will I learn?

“I studied EU Tourism and Recreation in Poland, and have 15 years’ experience working in business. I developed marketing strategies and staff training programmes, and can now pass my knowledge on to a new wave of passionate, young professionals. I love seeing our learners develop and go on to enjoy successful careers.”Karolina Nowakowska

Paignton Campus – Vantage Point

Home to the majority of our provision and where our University Centre South Devon is based.

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

FdATeaching and Learning

Level 2Warehousing and Distribution

Travel support

Our unique travel pass offers 24/7 unlimited travel, giving you the independence and freedom to study, work, socialise and explore!

Employment support

We offer a free service exclusive to South Devon College students, delivered in partnership with local employers, providing access to new employment opportunities in the local area.

College life

If you want to be treated like an adult during your education, in state-of-the-art facilities, getting the support you deserve, then College is for you.

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