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Customer Service Certificate

This qualification is aimed at those who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is ideal for those who have worked in a customer service environment and are seeking a qualification to reflect their skills

Course details
Entry Requirements
What will I learn?

“The Public Services course at the College sparked my passion to become a Royal Air Force Physical Education/Training Officer. I gained a comprehensive insight into what it means to join each public service – due to the level of engagement and trips we experienced with each force. The support and encouragement from the staff was excellent; it gave me the room to fail and grow as many times as I needed and the motivation I needed to succeed.”Lewis Ray

Have you considered...

We have courses to suit everyone so if you haven’t found exactly what you’re looking for yet, we recommend you take a look at the following courses. We’ve selected these for you based on your interests.

Level 2RQF Customer Service Diploma

Level 1 HABC Customer Service Award

Student Life

Life at South Devon College is about being treated like an adult and benefiting from small class sizes. We pride ourselves in offering outstanding support in state of the art facilities.

Parent Information

Did you know that 98% of our students would recommend South Devon College to a friend? We’re here to help support you and your young person throughout their time at College.

Student Support

We offer a supportive learning environment for all students including free or discounted travel options, financial support, an exclusive Job Shop service enabling you to find part time jobs while you study, personalised learning programmes and careers advice.