This Level 2 apprenticeship will enable you to gain expertise in the technical elements of an Autocare Technician’s role, and also learn excellent telephone, customer service and sales skills. An Autocare Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working within the automotive industry. Your place of work may be a national chain or an independent garage. A technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools including measuring and diagnostic equipment to identify and repair simple system faults.
Health and safety practices in vehicle maintenance Vehicle 4wheel geometry principles Hybrid or Electric Vehicle system and safe working procedures Gain knowledge and understanding of exhaust and emission control systems Carry out replacement, repair and balancing of a range of light vehicle tyres
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify and repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills.
Please Note: This Standard does not on its own qualify apprentices to work on air-conditioning systems. Employers who require apprentices to work on air-conditioning systems must also provide the F-Gas qualification
“I've always had an interest in automotive engineering. I was really pleased when I found out that the College offered a course which suited my passion. I would like to pursue this as a career as I really enjoy what I do.”Titan Sae-Lao
This course is available at our Vantage Point Campus.
Our inspirational Paignton Campus provides the very best learning environment, featuring state-of-the-art equipment and facilities.
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We currently offer a wide range of apprenticeships in various sectors including: childcare, management, hairdressing, marine and many more. Apprenticeships are available to anyone over the age of 16.
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